SMS program

SitterSorted (operated by Berwick Labs LLC) sends text messages to sitters on behalf of the families who added them, so families can ask their own sitters about babysitting, pet sitting, and house sitting dates. These are transactional messages about specific sitting requests. We never send marketing messages, and we never sell or share phone numbers or opt-in data.

How sitters opt in

1. 1A parent adds a sitter they already know to their SitterSorted account, entering the sitter's name and mobile number.
2. 2Before saving, the parent sees the exact opt-in text the sitter will receive and must check a box confirming the sitter agreed to be added and to get babysitting, pet sitting, and house sitting requests from them by text.
3. 3SitterSorted sends the sitter one opt-in text naming the family, with instructions to reply YES to opt in or STOP to opt out.
4. 4No requests are sent until the sitter replies YES. If the sitter replies STOP, or never replies, they get nothing further from that family.
5. 5A sitter can also opt in by texting JOIN and a family's code to the SitterSorted number. That opts them in for that family only.
6. 6Each family sends its own opt-in. A sitter who opted in for one family is not opted in for another.

What the parent sees when adding a sitter

Messages sitters receive

• Opt-in request (sent once, when a family adds a sitter)Hi Jess, the Parker family added you as a sitter on SitterSorted so they can send you babysitting, pet sitting, and house sitting requests by text. Reply YES to opt in or STOP to opt out. Msg frequency varies. Msg & data rates may apply.
• Opt-in confirmation (after the sitter replies YES)SitterSorted: Thanks! You'll now get babysitting, pet sitting, and house sitting requests by text from the Parker family. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
• Babysitting requestParker family request: Sat Nov 14, 6:00 to 10:30pm (2 kids). Reply YES to accept or NO to pass. Or tap: app.sittersorted.com/r/k3j9
• Booking confirmationYou're confirmed for the Parker family, Sat Nov 14, 6:00 to 10:30pm. Details: app.sittersorted.com/r/k3j9
• ReminderReminder: Parker family tomorrow 6:00 to 10:30pm. Details: app.sittersorted.com/r/k3j9
• Babysitting request (overnight stay)Parker family request: Fri Nov 20, 5:00pm to Sun Nov 22, 6:00pm (overnight stay, 2 kids). Reply YES to accept or NO to pass. Or tap: app.sittersorted.com/r/k3j9
• Pet sitting request (overnight stay)Parker family request: Fri Nov 20, 5:00pm to Sun Nov 22, 6:00pm (pet sitting, overnight stay). Reply YES to accept or NO to pass. Or tap: app.sittersorted.com/r/k3j9
• Reminder (overnight stay)Reminder: Parker family tomorrow 5:00pm to Sun Nov 22, 6:00pm. Details: app.sittersorted.com/r/k3j9
• Pet sitting request (visits)Parker family request: Fri Nov 20 to Sun Nov 22, 2 visits a day (pet sitting: 1 dog, 1 cat, meds). Reply YES to accept or NO to pass. Or tap: app.sittersorted.com/r/k3j9
• Kids and pets requestParker family request: Sat Nov 14, 6:00 to 10:30pm (2 kids, 1 dog, 1 cat, meds). Reply YES to accept or NO to pass. Or tap: app.sittersorted.com/r/k3j9
• House sitting requestParker family request: Fri Nov 20 to Sun Nov 29 (house sitting). Reply YES to accept or NO to pass. Or tap: app.sittersorted.com/r/k3j9
• Reminder (visits)Reminder: Parker family tomorrow to Sun Nov 29. Details: app.sittersorted.com/r/k3j9
• Booked sitter replies NOYou're booked with the Parker family, Sat Nov 14, 6:00 to 10:30pm. If you can't make it, please contact the family directly.
• Filled (to other sitters who were asked)Thanks Olivia! The Parker family's Sat Nov 14 request has been filled.
• CancellationThe Parker family cancelled their Sat Nov 14 request. Sorry for the change!
• HELP replySitterSorted: families you know use this number to send you babysitting, pet sitting, and house sitting requests. Reply YES or NO to a request, with its code if it has one. Reply STOP to opt out. Help: help@sittersorted.com

Alerts for parents

Parents who use SitterSorted can choose to get text alerts about their own household's sitter requests: babysitting, pet sitting, and house sitting, including overnight and multi-day stays. Parent texts come from a separate SitterSorted number, so a parent's STOP never affects sitter requests, and the reverse. A parent opts in on the Settings page by entering their own mobile number and checking this box, which can't be skipped. We then text that number once, asking the parent to reply YES. No alerts are sent until they do. The parent can have that text sent again from Settings, a few times a day at most. Alerts are sent only when a sitter is booked, when a request reaches the last sitters on the family's list, when no sitter is free, when another parent in the household cancels, the day before a booking as a reminder, after a booking with the amount owed to the sitter, and, for families who send sitter texts from their own phone, when the next text is ready to send. Parents can also text a request to this number and get replies about it. Parents can turn alerts off in Settings or reply STOP at any time.

• Opt-in text (sent once the parent saves their number)SitterSorted: Reply YES to get texts about the Parker family's sitter requests. Msg & data rates may apply. Reply STOP to opt out.
• Confirmation (sent after the parent replies YES)SitterSorted: You're set. We'll text you about the Parker family's sitter requests. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.
• A sitter is bookedSitterSorted: Dinner reservation energy. 🍽️ Mia is confirmed for Sat Nov 14, 6:00 to 10:30pm. https://app.sittersorted.com/requests/k3j9
• Down to the last sitters on the listSitterSorted: Heads up: we're now asking your last sitters (Ava, Jordan) for Sat Nov 14. Add a sitter if you'd like more options. https://app.sittersorted.com/requests/k3j9
• No sitter is freeSitterSorted: Everyone's been asked for Sat Nov 14 and no one can make it yet. A late yes still books it. https://app.sittersorted.com/requests/k3j9
• Another parent in the household cancelledSitterSorted: Sam cancelled the Sat Nov 14 request. https://app.sittersorted.com/requests/k3j9
• A repeating booking is confirmedSitterSorted: Dinner reservation energy. 🍽️ Mia is confirmed for 6 Saturdays starting Sat Nov 14. https://app.sittersorted.com/requests/k3j9
• A repeating booking is cancelledSitterSorted: Sam cancelled the Saturday repeat from Sat Nov 14 on. https://app.sittersorted.com/requests/k3j9
• Next text ready (families who send sitter texts from their own phone)SitterSorted: Your text to Ava for Sat Nov 14 is ready to send. https://app.sittersorted.com/requests/k3j9
• Reply when a parent texts in a requestSitterSorted: Got it. Asking Jess first to watch Biscuit, Fri Nov 20, 5:00pm to Sun Nov 22, 6:00pm. We'll text you when someone says yes.
• HELP replySitterSorted: alerts about your family's sitter requests. Manage them at app.sittersorted.com. Reply STOP to opt out. Help: help@sittersorted.com
• Reply to any other message (at most once a day)SitterSorted alerts can't take replies. Open app.sittersorted.com to manage your requests.

Program details

• Program name: SitterSorted
• Message frequency: varies with how often families send requests.
• Cost: free for sitters. Message and data rates may apply.
• Opt out: reply STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) to any message. You'll get one confirmation and no further texts from SitterSorted for any family. Reply START to opt back in.
• Help: reply HELP, or email help@sittersorted.com.
• Carriers are not liable for delayed or undelivered messages.

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